Public university automated student support
AI agent, 24/7 chat and callbacks. About 10 weeks.
68%
routine inquiries self-served
65%
shorter wait at enrollment peak
40%
lower call abandonment
We build contact centers on Amazon Connect Customer and drive AWS co-sell for ISVs and SIs.
Implementation and managed service for your contact center.
See the services →An on-demand AWS PDM to get your deals co-sold and closed on Marketplace.
See the engagements →Swipe to see all 4 →
See where Connect helps most.
One use case, proven fast.
Senior-led build, then go-live.
Managed service as you grow.
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AI agent, 24/7 chat and callbacks. About 10 weeks.
Caller verification, Customer Profiles, conversational analytics and Cases.
Voice, chat, email and billing self-service. About 8 weeks.
Customer names withheld
AWS sellers are paid on AWS consumption. We put your deals in their numbers through ACE, Marketplace private offers and EDP drawdown.
Open the door with AWS.
Keep the motion running.
Prove the model and scale it.
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Seller-framed ACE, industry positioning and steady field enablement.
A $1B SCA, CEO-level alignment and deals tied to EDP drawdown.
Private-offer-ready listing, Connect Service Ready and field activation.
Partner and customer names withheld
Small team, deep AWS experience. AWS partners and customers count on us to get it done when AWS is hard to engage. Founded by former AWS PDMs, Amazon Connect GTM specialists and Connect system integrators.
We know how AWS works with partners and customers.
Senior people on every engagement.
Start with a focused pilot, then expand.
Scoped to what you need.
20 minutes. We'll tell you what to fix first.